Returns
Changed your mind or need to return an item? Contact us and we’ll provide a free returns label.
We offer 30-day free returns on unused items returned in their original packaging. Items should be returned complete, undamaged and with all original contents and accessories supplied.
Faulty or Incorrect Items
If you believe your item is faulty, please contact us with a short description of the issue. Photos or other information may be requested to help us identify the problem and resolve it as quickly as possible.
All original components supplied with the item must be returned. Please package the item securely to prevent damage during return transit.
Refunds
Once your return has been received and checked, your refund will be processed back to your original payment method. Please allow your payment provider additional time for the funds to appear in your account.
Cancelling an Order
Need to cancel your order? Contact us as soon as possible.
For same-day dispatch orders, please contact us before 4:00 PM. We’ll do our best to cancel your order before it leaves our warehouse.
If your order has already been dispatched, it may no longer be possible to cancel the shipment, but you can contact us to arrange a return.
Amend Your Order
If you need to change your delivery details, vehicle information, part selection or any other order information, please contact us as soon as possible and before dispatch.
Once an order has been handed to the courier, we cannot guarantee that changes can be made.
Need Help?
Not sure whether you have the correct part? Contact us with your vehicle registration, VIN or OEM part number, and one of our team will be happy to check compatibility before you order or arrange a return.
Shipping & Delivery
We offer reliable tracked delivery throughout the UK with Royal Mail and Parcelforce, with both standard and next-day delivery options available.
Same-Day Dispatch
Orders placed before 4:00 PM Monday to Friday are dispatched the same working day. Orders placed after the cut-off will be dispatched on the next working day.
Standard Delivery
Our standard tracked delivery service usually arrives within 2–3 working days after dispatch. Delivery times are estimates and may occasionally be affected by courier delays.
Next-Day Delivery
Need your part urgently? Next-day delivery is available on eligible orders. Simply select the next-day option at checkout where available.
Tracking Your Order
Once your order has been dispatched, you'll receive a tracking number so you can follow your parcel's progress from dispatch through to delivery.
Delivery Issues
If your parcel is delayed, damaged or hasn't arrived as expected, please contact our team with your order details and we'll be happy to investigate it with the courier.
Warranty
Most of our mechanical and electrical parts are covered by a 12-month warranty, unless otherwise stated on the product listing.
Making a Warranty Claim
If you experience an issue, please contact our team with your order details and a description of the fault. We may request photos, videos or other reasonable evidence to help assess the claim. In some cases, the part will need to be returned for inspection.
Warranty Coverage
Our warranty covers the replacement part itself against manufacturing defects. It does not cover labour, fitting, removal, diagnostic or other associated costs.
The warranty does not cover damage caused by incorrect installation, misuse, accidental damage, modification or normal wear and tear.